Privacy Policy - H’ART Museum

Personal data may be left on the website of Controller by e-mail or telephone, for the following reasons:

• Logging into our ticket system
• Leaving a contact request
• Leaving a message
• Registering/Applying for the newsletter
• Ordering a product or service from us

We may use these data to:

• Handle your payment
• Finish your order
• Improve our service
• Contact you, if required to delivering our service
• Inform you regarding changes in our goods and services
• Deliver goods and services to you

Controller will not use your personal data for any other purposes than the purpose for which you have provided your personal data. When applying/registering for the newsletter, your personal data will be added to our communication database, which means you may also receive other mail than newsletters from us, for example, invitations to events we organize.

The personal data we keep are contact details: your name, your [email] address, your phone number and your bank account number. We explicitly do not collect sensitive data.

Controller does not make decisions based on automated systems regarding cases that might (seriously) affect persons; this refers to decisions made by computer programs or systems, without a person (for example an employee of controller) affecting the decision.

Controller may share your personal data with several third parties when such is deemed necessary to comply with previous agreements, or when required by law. Companies that process your personal data at our request will have signed an agreement to ensure the same level of safety and privacy regarding your personal data. Controller will, in any case, remain responsible for this processing. Controller may also share your personal data with other third parties, but only with your explicit consent.

Controller stores personal data only as long as is strictly necessary to achieve the goal for which the data were collected. We use the following durations for the relevant categories of personal data:

Contact details: 3 years after last contact;
Financial details: 7 years after last delivery, as required by Dutch fiscal law.

You have the right to ask controller for inspection of the personal data we stored at any time. You also have the right to adapt or delete this data. To do this, send an email to the address mentioned above.

Our website uses Javascript and Cookies. Cookies are small text files containing information about, for example, your internet behaviour. By using these cookies, we can measure how our site is used and how it can be improved. We use Google Analytics for that purpose. We also use cookies required for the proper functioning of our website, for example the log-in portal for customers.

Controller only uses cookies on its site if you have given your permission to do so. You also have the option to adapt your browser settings to not receive any cookies from our site or any others.

Our web pages contain several links to other websites. Controller may not be held accountable for the privacy and cookies regulations applied by these third parties.

Do you have a complaint about the way we handled your data? If so, please contact us at the aforementioned email address [[email protected]]. If you are still unsatisfied, please contact the Dutch Autoriteit Persoonsgegevens through https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons. They will then decide whether an investigation is required.